Player Privacy Policy
At Betmaximus we take your privacy seriously. This page explains what personal and technical information we collect when you use our services, how we use and protect that information, and the choices available to you. We aim to be clear about how we handle data so you can make informed decisions when opening and using an account with us.
Types of data we collect
We collect a range of information to provide and improve our service. This includes personal data you give us directly, technical data from your device and transactional data related to account activity and payments.
Personal data
Personal data includes your name, date of birth, contact details, address, identity documents submitted for verification, and any correspondence you send to us. We use this information for account creation, identity checks and to comply with legal obligations.
Technical data
Technical data covers IP address, browser and device type, operating system, login times, and usage patterns. We collect these details to maintain security, improve functionality and diagnose issues.
Transactional data
Transactional data includes deposits, withdrawals, bet history, game activity and payment method details. We record this information to process transactions, resolve disputes and fulfil regulatory and anti-fraud obligations.
How we use your information
We use your data to operate your account, verify identity, process payments, prevent fraud and provide customer support. Technical and usage data are used to monitor system performance and to identify and fix problems. Aggregated or anonymised data may be used for analysis and service improvement.
Data protection practices
We store data on secure servers and use industry-standard measures to protect it, including encryption and access controls. Access to personal information is restricted to authorised personnel and third parties working on our behalf who need the data to deliver services.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions and measure site performance. You can manage cookie settings via your browser; blocking cookies may affect the functionality of the service.
User rights
You have rights over your personal data including access, correction and deletion where applicable. You may also object to or restrict certain processing and request a copy of your data in a portable format. We will consider each request in line with applicable law.
Access, correction and deletion
To access, correct or request deletion of your personal data, contact our privacy team. We may ask for proof of identity before processing requests to ensure your account is protected. Some data may be retained where required by law or for legitimate business purposes.
Information sharing and third parties
We may share information with payment processors, identity verification providers, regulatory bodies, authorised service suppliers and law enforcement when required. Where we work with third parties, we seek contractual assurances to protect your data and limit its use to the agreed purpose.
Privacy policy updates
We may update this policy from time to time. Significant changes will be posted on the site and where appropriate we will notify registered users. For questions or to contact our privacy team use [email protected]. If you see a change you do not agree with, you can close your account or contact us for further guidance regarding Bet Maximus data handling.